TúYo.com - Help

Help

Frequently Asked Questions


Getting Started

	- How does TúYo Mobile work?
	- How do I check my balance?
	- How do I ''get'' TúYo?
	- How do I recharge my balance?
	- Where can I get a TúYo recharge card?

Features

	- What is the TúYo Phone Card Feature?
	- How do I use my Voicemail?
	- What are the short codes for my TúYo service?

Rate Plans

	- What are your domestic rates?
	- What is the ''Plan 10'' rate plan?
	- What is the ''Volume Plan'' rate plan?
	- How do I know what rate plan I have?
	- Are the International Long Distances rates the same?
	- Is there a connection fee with either rate plan?
	- How do I change my rate plan?
	- Do I lose my balance if I switch plans?
	- Will I be charged when I dial 411 on my TúYo phone for Directory Assistance?

Will I be charged when I dial 411 on my TúYo phone for Directory Assistance?

Yes, you will be charged for airtime and $1.50 per call. If you are on "Plan 10" you will not be charged the 10¢ connection fee.